Creamie, The Place's mascot, sketching a cake idea at a little easel

Custom cakes · Toronto

Custom cakes in Toronto, made from your idea.

Send us a photo of a cake you love and tell us your idea. Our designers review it, quote it, and make it by hand in our Markham kitchen.

From $120 Book 10+ days ahead Pickup or GTA delivery

Read the 5 notes before you request. They decide whether we can make your cake.

Please read first · 5 notes

Before you request

Five things that decide whether we can make your cake.

Creamie taking a photo of a real cake with a little camera1

Send a real cake photo, not AI

A photo of an actual cake, ours or one you’ve seen. AI pictures show designs real cake and cream can’t hold.

Requests with AI images don’t get a reply.

Creamie crossing her arms in a friendly no gesture2

Nothing copyrighted

No cartoon characters, figurines or dolls.

Creamie presenting a fully decorated cake in an open box3

Finished cakes only

Every cake leaves fully decorated. We don’t sell plain frosted cakes to decorate at home.

Creamie putting a heart sticker on a calendar4

At least 10 days ahead

About 25 days is best.

Dates within 5 days get no reply.

Creamie holding up one clear cake photo5

One clear photo, one clear idea

A cake photo, not people, pets, collages or screenshots.

Also good to know

  • Custom work starts at $120. For simple designs, our ready-to-order cakes are usually better value.
  • We make the cake in your reference photo. We don’t design from scratch.
  • We don’t offer cake tastings.
  • Custom orders are handled by email only.
  • Sending a request isn’t an order. It’s confirmed once we reply and you pay.

How it works

From photo to cake, in six steps

  1. 1
    Set a budgetCustom starts at $120. A rough budget helps us match the design.
  2. 2
    Send a real cake photo & your ideaA cake you like, plus size, colours and wording.
  3. 3
    Designer reviewWe check it can be made and reply by email, usually within 4–5 business days.
  4. 4
    Approve & payYou approve the design, then confirm with payment.
  5. 5
    We make your cakeBy hand, in our Markham kitchen.
  6. 6
    Pickup or delivery505 Hood Rd, Unit 10, Markham, or delivered across the GTA.

Pricing & timing

$120+Most designs $180–$450+
25 daysahead is best · 10 days minimum
EmailEvery request answered by our designers

Good to know

Questions, answered.

Can you make a cake with a cartoon character?

No. We don’t make anything copyrighted, including cartoon characters, figurines and dolls.

Can I send an AI-generated picture as my reference?

Please don’t. AI images almost always show designs that can’t be built with real cake and real cream, so requests with AI images don’t get a reply.

Can you make a plain cake for me to decorate myself?

No. We only make finished, fully decorated cakes.

Can I submit a request if my event is in less than 5 days?

We can’t review requests for a date within 5 days, and they won’t get a reply.

How much should I budget for a custom cake?

Custom cakes start at $120. Most designs are $180–$450+ depending on size and detail.

Is a custom cake the right choice for me?

Custom is best when your idea isn’t on our ready-to-order menu. Those cakes are faster to book and priced up front.

Quick check

Tick through these before the form opens.

  • A real cake photo, not an AI image
  • Nothing copyrighted: no characters, figurines or dolls
  • A fully decorated cake, not a plain one
  • Your date is at least 10 days away
  • One clear cake photo and a clear idea

Or browse ready-to-order cakes